Privacy Policy

Terms of Service

Last Updated: June 2026

Welcome to Swannah. These Terms of Service govern your access to and use of www.swannah.com. By accessing, browsing, or placing an order on this website, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, please discontinue use of the website.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that:

  • You are at least 18 years of age, or
  • You are using the website under the supervision of a parent or legal guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not:

  • Violate any applicable laws or regulations.
  • Infringe upon intellectual property rights.
  • Upload or transmit viruses, malware, or any harmful code.
  • Attempt to gain unauthorized access to our systems.

Any violation of these Terms may result in suspension or termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

Swannah reserves the right to refuse service, suspend accounts, or cancel orders at any time and for any reason.

Your information (excluding payment details) may be transferred over various networks and adapted to technical requirements.

Payment information is processed through secure third-party payment gateways and is encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the website, products, or services without prior written consent from Swannah.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure that all information on our website is accurate and up to date.

However, we do not guarantee that:

  • Product descriptions are error-free.
  • Information is always complete or current.
  • Pricing, availability, or promotional details are free from mistakes.

Any reliance on information provided on the website is at your own risk.

Swannah reserves the right to correct any errors, inaccuracies, or omissions without prior notice.

SECTION 4 – MODIFICATIONS TO SERVICES & PRICING

Product prices, offers, promotions, and services may be modified or discontinued without prior notice.

Swannah shall not be liable for any:

  • Price changes
  • Product discontinuation
  • Website interruptions
  • Service modifications

SECTION 5 – PRODUCTS & SERVICES

Certain products may be available exclusively online through our website.

We make every effort to accurately display product images, colors, and descriptions. However, actual colors may vary slightly depending on your device screen settings.

We reserve the right to:

  • Limit quantities purchased.
  • Restrict sales by region or customer.
  • Discontinue products at any time.
  • Modify product descriptions and pricing without notice.

All purchases are subject to product availability.

SECTION 6 – ORDER ACCEPTANCE & BILLING

Swannah reserves the right to refuse, limit, or cancel any order at our sole discretion.

This may include:

  • Suspected fraudulent transactions
  • Duplicate orders
  • Bulk purchasing attempts
  • Incorrect pricing or inventory errors

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

Failure to provide accurate information may result in cancellation or delay of your order.

SECTION 7 – INTELLECTUAL PROPERTY

All content available on www.swannah.com, including:

  • Logos
  • Product Images
  • Graphics
  • Videos
  • Text Content
  • Website Design

is the exclusive property of Swannah and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

SECTION 8 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services.

Swannah is not responsible for:

  • Content on third-party websites
  • Privacy practices
  • Products or services offered by external providers

Users access third-party websites at their own risk.

SECTION 9 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Swannah shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits
  • Loss of business opportunities
  • Delays in delivery caused by courier partners
  • Website downtime or technical issues

Our maximum liability shall not exceed the amount paid for the product purchased.

SECTION 10 – RETURNS, EXCHANGES & CANCELLATIONS

All returns, exchanges, cancellations, and store credits shall be governed by our separate:

  • Return & Exchange Policy
  • Shipping Policy
  • Privacy Policy

By placing an order, you agree to those policies.

SECTION 11 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Gujarat, India.

SECTION 12 – CHANGES TO TERMS

Swannah reserves the right to update, modify, or replace any part of these Terms of Service at any time.

Changes become effective immediately upon posting on the website.

Continued use of the website following any changes constitutes acceptance of those changes.

CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

Swannah
Website: www.swannah.com
Email: official@swannah.com
Phone: +91 97553 91553

Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM

By accessing, browsing, or purchasing from www.swannah.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.